Contact Us
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Have a question about your next trip to Bali? We're a message away.
Address
Jalan Sedap Malam, Gang Gardenia No. 5, Kesiman
Phone
+62 881 506 2863
alunabalitours8@gmail.com
+62 881 506 2863
FAQ
How is the tour price calculated, and what is the vehicle capacity?
Our prices are charged per car, not per person, making it highly cost-effective. Each standard private car can comfortably accommodate up to 4 passengers with luggage or up to 6 passengers without luggage.
Which areas in Bali are covered for the complimentary hotel pick-up and drop service?
We offer complimentary pick-up and drop services in major tourist areas including Kuta, Legian, Seminyak, Canggu, Jimbaran, Nusa Dua, Airport, Benoa Harbour, and Ubud. If your hotel is located outside these areas, simply contact us to arrange alternative options.
What is typically included and excluded in the standard tour price?
The price includes a private air-conditioned vehicle, fuel, parking fees, and an experienced English-speaking driver who doubles as your guide. It excludes personal expenses, lunch or activities (unless specified in a specific package), and tips or gratuities for the driver.
What time do the tours usually start and how long do they last?
Most of our full-day tours last around 8 to 10 hours. Standard pick-up times usually range between 08:00 AM, 08:30 AM, and 09:00 AM, depending on your location and the itinerary, to ensure you get the best experience without rushing.
Are your online payment options secure and reliable?
Yes, absolutely. Our website features secure and trusted payment options, allowing you to complete your transaction with total ease, safety, and convenience.
What support do you offer if I need assistance during my trip?
We pride ourselves on being a trusted tour service. We provide 24/7 customer support, personalized assistance from our expert team, and highly experienced local guides to ensure your safety and comfort throughout your journey in Bali.